after sales support
PMG take great pride in the level of support we extend to our clients at all times; whether you have a simple
request/query or an in-depth technical problem we will strive to help at all times with prompt and
dependable advice & service.
PLEASE REMEMBER - WE'RE HERE TO HELP! space rental
All websites need to be hosted on a server. PMG host their client’s sites on one of the
biggest hosts in the world. PMG sites are backed up every day 7 days a week.
This means that if, in error, a PMG site was deleted or damaged
for any reason the worst case would be that the site could be restored back to
how it was within the last 24 hours.
*Back Up Information. (See below)
host site upkeep and maintenance
Every month our Support Team send software through all sites to look for
common errors - for example a corrupted link. In most cases our software
fixes these simple errors to keep your business website working smoothly.
Otherwise if a client discovers an error within the site, simply report
to support@pmgweb.co.uk and we will fix it for you. continuous e-mail support
Email support@pmgweb.co.uk or contact us with any questions and we
will reply and advise. Always identify yourself with your company name. pmg office hours support and service
PMG personnel are on-hand locally to assist and advise at any time in
business office hours. You can contact PMG to request site changes or a
reminder how to make changes to your site. website up-dates
As the Internet changes so do PMG Web websites. Any changes and up-dates your PMG Web site will automatically be populated into your site. *back up information
Due to the large amount of data the Backup data is kept for up to a maximum of 2 weeks. PMG Web websites have a back up and restore facility. It is good practice to have a copy of all data added to your site and saved as you use the CMS. See Terms of Business.
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