after sales support
PMG take great pride in the level of support we extend to our clients at all times; whether you have a simple
request/query or an in-depth technical problem we will strive to help at all times with prompt
and dependable advice & service. PLEASE REMEMBER - WE'RE HERE TO HELP! space rental
All websites need to be hosted on a server. PMG host their client’s sites on one of the biggest hosts
in the world called Hostway. Hostway back up all Britnett sites every day 7 days a week. This means
that if, in error, a Britnett site was deleted or damaged for any reason the worst case
would be that the site could be restored back to how it was within the last 24 hours.
Hostway are open 365 days per year 24 hours per day. Other business' who use Hostway
are Sony Music, JVC, Coca Cola, etc.
*Back Up Information. (See below)
NEW.......... click to see information on our new UK based Super Advanced
ADV Server host site upkeep and maintenance
Every month our Support Team send software through all sites to look for common
errors - for example a corrupted link. In most cases our software fixes these simple
errors to keep your business website working smoothly. Otherwise if a client discovers
an error within the site, simply report to support@pmgweb.co.uk and we will fix
it for you. continuous e-mail support
Email support@pmgweb.co.uk or contact us with any questions and we will reply and
advise. Always identify yourself with your company name. pmg office hours support and service
PMG personnel are on-hand locally to assist and advise at any time in business office hours. You can contact PMG to request site changes or a reminder how to make changes to your site. britnett-carver up-dates
As the Internet changes so does Carver. Any changes and up-dates to Carver will automatically be populated into your site. *back up information
Due to the large amount of data the Backup data is kept for up to a maximum of 2 weeks. Britnett-Carver sites have a back up and restore facility. It is good practice to have a copy of all data added to your site and saved as you use the CMS. See Terms of Business.
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